Delivery

 

All Customers - UK and International

We provide free worldwide delivery on all our collars, leads, bowties and bandanas.

In the case of international (non-UK) orders, the shipping cost is free but does not include import taxes, duty, customs fees etc - please see below.

Any delivery fees for other larger items such as pet beds will be shown at the shopping cart checkout stage and depend on the value of your order and location.

Your goods will normally be dispatched within 24 to 48 hours (if possible we will send them the same day).

We use Royal Mail and other courier services which may require a signature on delivery.

For UK deliveries Royal Mail is usually up to 2 working days from dispatch, but please allow that this can sometimes be longer. 

Overseas delivery times are longer, depend on location and local postal serivces.

If any of your items are out of stock, or other circumstances may cause a delay, we will advise you by email as soon as possible.

Please also see our returns policy 

Information for International (non-UK) Customers

Delivery, Taxes and Customs Fees
(updated 1 Feb 2021)

No VAT is added to international orders.

You the customer will be responsible for any duties and tax due on goods imported into your country as well as any additional customs handling/clearance fees charged by postal operators or couriers.

The European Commission has published a factsheet with helpful further information, please see below or click here.

 

BlossomCo is based in the UK and our products are handmade in the UK.

 

International Delivery Timescales

With the exception of Canada and countries inside the EU there are currently few delays to most worldwide destinations.

Canada - 27 September 2025
Due to ongoing industrial action at Canada Post, delays are to be expected on deliveries to Canada

USA - 29 August 2025
After some disruption to USA deliveries following the removal of the $800 de minimis threshold exemption from import taxes on 29 August 2025, delivery timescales have now largely returned to normal of a few days.

EU Countries
Some delays with delivery to many European destinations are common due to additional customs checks and clearance processing in force since 1st Jan 2021. Please allow extra time for your goods to arrive. As above, customs duties may be payable by the recipient in order for goods to be cleared through customs.

If you have any further questions please contact us.