Shipping policy

 

All Customers - UK and International

We provide free worldwide delivery on all our collars, leads, bowties and bandanas.

In the case of international (non-UK) orders, the shipping cost is included free of charge but please note that, depending on the country being shipped to, this may not include import taxes, duty, customs fees etc. Please see further below for more detail.

Any delivery fees for other larger items such as pet beds will be shown at the shopping cart checkout stage and depend on the value of your order and location.

Your goods will normally be dispatched within 24 to 48 hours (if possible we will send them the same day).

We normally use Royal Mail and/or UPS which may require a signature on delivery. 
We do not use Evri or Yodel services.

For UK deliveries Royal Mail is usually up to 2 working days from dispatch, but please allow that this can sometimes be longer. 

Overseas delivery times are longer, depend on location and local postal services.

If any of your items are out of stock, or other circumstances may cause a delay, we will advise you by email as soon as possible.

Please also see our returns policy 

Information for International (non-UK) Customers

Delivery, Taxes and Customs Fees
(updated 1 Jun 2026)

No VAT is added to international orders during checkout on the BlossomCo.com site.

For customers based in the USA, the prices shown in US$ on our website and at checkout already include the currently applied import tariffs of 10%.

Customers are responsible for any additional duties and tax due on goods imported into your country as well as any customs handling/clearance fees that may be charged by local postal operators or couriers.

For EU customers, the European Commission has published a factsheet with helpful further information, please see below or click here.

BlossomCo is based in the UK and our products are handmade in the UK.

 

International Delivery Timescales

With the exception of countries inside the EU there are currently few delays to most worldwide destinations.

North America (USA, Canada)
After some disruption to USA deliveries following the removal of the $800 de minimis threshold exemption from import taxes on 29 August 2025, delivery timescales to North American destinations have now largely returned to normal of around 5-7 days.

Australia, New Zealand
Delivery timescales are normally 7-14 days.

EU Countries
Some delays with delivery to many European destinations are common due to additional customs checks and clearance processing in force since 1st Jan 2021. Please allow extra time for your goods to arrive. As above, customs duties may be payable by the recipient in order for goods to be cleared through customs.

If you have any further questions please contact us.